This ranks as a contender for most exciting announcement of the year, at least for all of us here at Leaf & Limb: we have a new home!
For several years we have been searching, saving our nickels, bootstrapping, hoping, wishing, and performing ritualistic dances (ok, not that one….) in an effort to find the perfect place to become Leaf & Limb’s new home. Well, we finally found that place at 511 Nowell Road in Raleigh.
The process began over three years ago when we first saw the building. But at the time, we could not broker any sort of affordable deal. We forgot about this place until December of last year when Basil and Colin were driving by and decided to pop out for another quick walk around the property. It was love all over again.
We decided to make another push to buy the building. But this time we knew what mistakes to avoid from our previous experience, and we knew what was necessary in order to broker the deal. It required a combination of careful timing, hurdling several major obstacles, and heaps of good fortune. We had to navigate a very narrow strait.
But the stars aligned. Two weeks ago we closed the deal and now we are busy moving into our new home. We truly could not feel more blessed. It’s times like these when you know life must be inherently good.
To celebrate our purchase, and to celebrate the 4th of July, we threw a party. Below are a few pictures from our great celebration. To see more pictures, and to see pictures of the new facility, head over to the Leaf & Limb Facebook Page.
Oh, and don’t forget to come by and say hello sometime! Things are hectic now, but once we get into August life at 511 Nowell Road should be a bit more normal. See ya soon!
Your trees and shrubs are hungry! Poor suburban soils, competition from turf, and leaf removal means your trees and shrubs are squealing “feed me! Nom nom nom.”
Give them what they want. Feed them.
The good news is that now is the perfect time to provide them with nutrition. We can do so using our deep root fertilization system.
But we do more than just provide your plants with nutrients. Our goal is to reinvigorate life within the soil by introducing essential microbes, humates, and organic matter. By doing so, we will increase the health and vitality of your trees and shrubs.
Have a look at the short video below to learn more about our tree and shrub nutrition program.
We are proud to announce that Leaf & Limb was chosen by ESGR as the winner of the Patriot Award! This award recognizes companies nominated by a Guardsman or Reservist employee for support provided directly to the nominator.
We are honored by this recognition and we will continue to do our part to support Guardsmen and Reservists.
In a fit of self-deprecation, we decided to make a video of ourselves singing a Christmas carol. What follows next can only be described as either very sad, or very funny. Or maybe a little of each.
Watch as we sing a less-than-perfect rendition of “Jingle Bells”. Granted, we tried to sing well. But alas…..
We hope you have as much fun watching this video as we had making this video! It was a blast.
Seriously. This is amazing, and completely unique. We have been working on this video project over the last several months. It is finally complete!
As you will see, we filmed several tree removal and tree pruning projects using a variety of cameras and devices. One device we used was a camera mounted on a drone, which allowed us to film from the sky. We also used a GoPro mounted on a helmet for several projects in order to provide an up-close, first-person perspective. The outcome is awesome!
Huge thanks to Jacob Avanzato for filming and editing this video. He spent a tremendous amount of time on this project. You can visit his website at http://www.jacobavanzato.com/
Watch the video, be amazed, and then share the video with friends and family. Oh, and definitely let us know what you think :)
Today is a major step forward in the unfolding history of Leaf & Limb. We received official word that we are now TCIA Accredited! We are the first local company (i.e., not associated with a regional/national brand name), and one of a small handful of companies in all of NC, to achieve this lofty standard.
Four years ago we set out on a path to improve and grow Leaf & Limb. Although we did not know it then, TCIA Accreditation would be the fulfillment of that path, at least in terms of safety, training, regulatory compliance, etc.
Once we learned of this accreditation several years ago, we decided that it was a goal we would achieve. After years of work and preparation, we finally met the strict criterion and earned the official approval from TCIA. This is truly a momentous occasion and we are over the moon with excitement!
You may not be familiar with this process. TCIA Accreditation is a third-party verification system similar in structure to other industry credentialing processes such as the ISO 9000 series. It is currently the highest level of standards that a company is able to achieve within the tree care industry.
TCIA does not rely on companies to simply submit information and paperwork. Rather, it sends a third-party auditor on site to assess a company’s operations, facilities, and documentation in great detail. This review includes insurance compliance, safety, customer satisfaction, payroll, training, business structure, ethics, vehicle maintenance, and so much more. The on-site audit spans across many days. TCIA and the third-party auditor leave no stone unturned. Then the process continues beyond this audit. TCIA conducts monthly surveillance, requires annual renewal, and mandates re-accreditation every three years.
To learn more, please read our in-depth article entitled “TCIA Accreditation: Empowering You With Confidence”
We hope that you will savor this moment of joy with us. Years of hard work, preparation, improvement, and striving towards accomplishing a specific goal have finally been fulfilled.
We continually feel honored by the sheer number of happy Leaf & Limb client’s that take time in order to post feedback on sites such as Angie’s List. Thanks to reviews from you and other satisfied L&L clients, we were selected by Angie’s List as a recipient of the 2013 Super Service Award!
Here is the official press release statement from Angie’s List:
Leaf & Limb Tree Service has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
“Only about 5 percent of the companies competing within the RDU market are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.”
Thank you so much for helping make this possible!
Some months back we set out to create a set of values, a mission statement, and a vision for the future for Leaf & Limb. Although this is a fairly routine part of company development, we wanted to embrace this task as more than simply checking off a to-do item. We viewed this as an opportunity to dig deep, search for meaning about why we do what we do, extract truths about our organization, and involve company-wide input. Our goal was to produce more than a set of stuffy words that would soon be forgotten after it was created. We wanted to develop a living, breathing framework that would serve as a foundation for building company culture, dictate how we make decisions on a daily basis, and pave the way for the future.
We started with values. As we quickly discovered, there are hundreds of desirable qualities and characteristics that could have made our list. So rather than evaluating every possibility, we started with a list of 15-20 attributes we thought were absolutely essential for a successful company. Once we had our list, we shortened it, revised it, revised it, revised it, distributed to others for input, and repeated – about 5 times!
Our Values: Here’s what we care about most at Leaf & Limb:
- Be safe at all times
- Do the right thing
- Thirst for knowledge
- Share your knowledge
- Exceed expectations
Next we began developing a mission statement. Easy right? We cut down and care for trees. Not so fast. We began to delve into deeper talk about what is it that we REALLY do, and more importantly, why do we do it? As you may have expected, this process entailed lots of meetings at Starbucks, group conversations, phone calls, email exchanges, and brainstorming sessions. When it was all said and done, we agreed that we are in this business for people, not trees.
Our Mission: At Leaf & Limb, we are ultimately in the business of caring for people. Mastering the craft of tree care and tree removal is simply a means to that end.
Although unorthodox, we also created an addendum to our mission statement, simply to elaborate a bit: How do we care for people vis-à-vis mastery of our craft? We care for our clients by providing thoughtful solutions to tree-related problems. We care for our employees by providing education and career opportunities in the tree care industry in a safe working environment. And we care for our community by using a portion of our time and profits to give back.
Finally, once we had created our values and mission, our vision statement easily fell into place.
Our Vision: (Clients + Employees + Community + Trees) x Happy = Vision Fulfilled
We would really love to hear your thoughts and feedback. Our mission, vision, and values will always be a work in progress and your input is much appreciated. Shoot us a note via email, Facebook, or Twitter. Thanks!
Congratulations to Jason on becoming and ISA Certified Arborist! He smoked the Certified Arborist exam administered through the International Society of Arboriculture (ISA). Unfortunately this announcement is a bit delayed, since Jason actually passed several months back, but it has been a hectic late Summer/early Autumn. Jason’s years of experience – along with his countless hours of studying and research – have enabled him to join the small group of arboriculture professionals who have achieved this noteworthy status.
The International Society of Arboriculture is an educational and scientific organization committed to spreading information regarding the tree care and preservation. It is one of the largest organizations of tree care professionals in the world. In 1992 the ISA founded its certification program with the goal of improving the knowledge and standards of practice within the tree care industry. In addition, the program is designed to help the general public in identifying qualified professionals who have a thorough knowledge of tree care practices, as demonstrated by passing the ISA education program and exam.
This program is voluntary. All individuals who choose to earn this certification must complete an education program and exam that covers all facets of arboriculture. This includes topics such as tree identification, pruning, soil management, tree biology, safe working practices, diagnosis & treatment, tree risk management, and much more.
When you work with Leaf & Limb Tree Service, you can rest easy knowing that Jason and all our other ISA Certified Arborists have a working knowledge of how to properly care for your trees.
Originally from Asia, the Emerald Ash Borer (EAB) is an invasive metallic green beetle that causes major harm. It was first discovered in Michigan in 2002 and likely made its entrance into the US via wooden crates holding products from Asia. Since 2002, EAB has spread to 20 states and killed tens of millions of trees throughout the US. Yes, you read that right – tens of millions of trees are gone because of EAB. This pest feeds on the transportation tissue of ash trees, which causes death by preventing the ash tree from absorbing water and nutrients. Unfortunately, EAB has no natural predators here in the US.
Just recently two adult Emerald Ash Borers were spotted in Granville County. Evidence of the EAB’s presence was also detected in nearby Person and Vance Counties. As such, North Carolina’s four species of ash trees (Green Ash, Pumpkin Ash, White Ash, Carolina Ash) are now officially at risk.
The good news is that we can help save your ash trees. We offer a highly effective treatment for EAB using Emamectin Benzoate applied directly into the trunk of the tree. It can be applied after the pest has attacked, but it is most effective when applied before an attack. If you have ash trees on your property, now is the time to start thinking about preventative treatments. This does not have to be done immediately, since the EAB population has not yet arrived in the RDU area. But in the coming years, we will begin seeing EAB locally and our ash trees will be at risk.
Contact us today for more information about this treatment.
For more information, see:
Have you ever wondered why there is often such a drastic difference in prices between different tree services? I can answer this in three words: workers compensation insurance.
I know what you are probably thinking right now. You are thinking that before you hire a tree service (or any service provider for that matter) you always request a certificate of insurance (COI) to verify proof of workers compensation insurance. Unfortunately, thanks to what is known as a Ghost Policy, a COI does not mean the tree service actually has any real insurance protection for its employees.
A Ghost Policy is a policy designed for a company with only one member (the owner) and no employees. It is an extremely cheap way for an individual to obtain a COI in order to win bids and projects that require workers comp insurance coverage.
The Ghost Policy, however, has opened a major loophole. Many tree services with employees still purchase this Ghost Policy by claiming either they they have no employees (and pay them off the books) or that their employees are sub-contractors, which is illegal given Federal and State law. By obtaining a Ghost Policy, a tree service is able to show you a COI while saving anywhere from $30,000 to well over $300,000 per year. This allows that service to offer much lower prices – hence the drastic variation in pricing between companies with legitimate insurance and those without.
But here is the incredible danger: by doing this, that service exploits its employees and puts you the client at great risk. If someone is injured on your property, you could be held responsible for medical and related costs.
The good news is that there are ways to avoid hiring such a service. Read our full article The Dangerous Truth About Ghost Insurance Policies to learn more.
Be sure to let us know what you think!
We just received notice that the Angie’s List editorial team has selected Leaf & Limb Tree Service as a Best Contractor for 2012, one of 15 in the Triangle/RDU area!
This award is measured across all categories, not simply the tree service category, and is based on feedback from Angie’s List members. Thus out of the hundreds of companies on Angie’s List, we have been selected as one of the 15 best.
We are truly honored. As with any award or accolade we receive, we know this would never be possible without our outstanding staff and amazing clients such as yourself. Thank you!
Thanks to the incredible feedback you all have provided Angie’s List over the last year, we won the Super Service Award again! This is our second year in a row winning this award.
According to Angie’s List, this distinction is awarded annually to approximately 5 percent of all the companies rated on their website. The Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, maintaining an excellent rating from their customers, and abiding by Angie’s List operational guidelines.
We are honored that you think so highly of our company. We strive to offer excellent customer service, as well as quality workmanship, and this is one indication that we are headed in the right direction towards achieving our goals. Thank you!
Congratulations to Joe! We are pleased to announce that he has passed the Certified Arborist exam administered through the International Society of Arboriculture (ISA) with flying colors! Through his years of experience and hard work learning all about arboriculture, Joe now joins the small group of professionals who have achieved this status.
The International Society of Arboriculture is a scientific and educational organization committed to spreading information regarding the care and preservation of trees. It is one of the largest organizations of tree care professionals in the world. In 1992 the ISA founded its certification program with the goal of improving the knowledge and standards of practice within the tree care industry. In addition, the program is designed to help the general public in identifying quality professionals who have a thorough knowledge of tree care practices, as demonstrated by passing the ISA education program and exam.
This program is voluntary. All individuals who choose to earn this certification must complete an education program and exam that covers all facets of arboriculture. This includes topics such as soil management, tree identification & selection, tree biology, safe working practices, pruning, diagnosis & treatment, tree risk management, and much more.
When you work with Joe and Leaf & Limb Tree Service, you can rest assured knowing that we have the experience and working knowledge necessary to properly tend to your trees. Contact us today for a free consultation, advice, and a plan of action for all your tree care needs. We look forward to hearing from you soon!
One of our clients in Raleigh recently asked us to trim some dead and dying limbs from a pine tree located next to his fence and back patio. We decided to create a short video of our climber performing this task, in order to give you an idea of what is involved with a trimming project. As you will see, trimming is by no means an easy task. The climber must have proper training, a great deal of physical ability, and safety awareness. Before you watch this video, let me point out a few important highlights:
- For a trimming project, it is important not to use spikes when ascending the tree. Spiking a live tree leaves small wounds along the trunk. These open wounds could lead to health problems in the future.
- Pruning cuts must be made at the branch collar. If pruning cuts are made too close to the trunk (this is called a “flush cut”) the tree is not able to properly heal over the cut. Flush cuts leave a tree more susceptible to future rot, infections, and pest infestations.
- It is often necessary to lower limbs down using a rope. This is called rigging. This prevents the branches from causing damage to property below.
Enjoy this video and be sure to let us know if you have a trimming or pruning project in mind. We would love to send one of our ISA Certified Arborists out to meet with you in order to discuss your needs and offer solutions. As always, these estimates are free.